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88zt Live / Casino
YOUR DATA MATTERS

88zt Privacy Policy: How We Handle Your Information

At 88zt, your account data belongs to your journey — from the moment you register through every deposit made via bKash, Nagad or Rocket. This policy sets out exactly what we collect, why we keep it and what you can do about it. Access to this platform depends on your local law and eligible regions.

  • Account data clarity
  • Transaction record access
  • bKash, Nagad, Rocket context
  • Your rights, clearly stated
POLICY POSTURE EXPLAINED

What Data We Collect and Why

When you open an account with us, we collect the information you provide directly: your name, contact details, and the credentials you use to log in. Every transaction you complete — whether you fund your account via bKash, Nagad or Rocket — generates a record that we retain to maintain accurate account histories and to process any queries you raise. We also collect technical data automatically: device type, browser session data, pages visited and the actions you take inside your account area. This helps us keep the account dashboard accurate and consistent across sessions. We do not sell your personal data to third parties for marketing purposes. Certain data may be shared with payment processors — including the mobile wallet operators you choose — solely to process your transaction. We may also share data where required by applicable law or regulatory authority in the jurisdictions where we operate. Because access to this platform depends on local law and eligible regions, the specific retention periods and disclosure obligations we follow will reflect the rules of the relevant jurisdiction. Our full data schedule is available on request through our support channel.

  • bKash transaction records

  • Nagad payment history

  • Rocket deposit logs

  • Account session data

  • Support query records

POLICY COVERAGE MAP

Where This Policy Applies and What It Covers

This policy covers four distinct areas of your relationship with us. Understanding the boundary between them helps you know exactly which rights apply to which part of your account experience.

  • Account Access

    All data linked to your registered account — login credentials, profile details, verification records and account status — falls fully inside this policy. You can review, query or request corrections to this data at any time through the account settings area or our support channel.

  • Transactions

    Every deposit and withdrawal record tied to your account, including those processed through bKash, Nagad or Rocket, is covered here. These records are retained for operational and compliance purposes. You can access your transaction history directly from the signed-in account dashboard.

  • Site Content

    When you browse the lobby — whether you are checking game categories, reading promotional notices or navigating the sportsbook — anonymous session data may be collected. This is covered by this policy under technical data collection and is used only to maintain a consistent browsing experience.

  • Third-Party Services

    Payment processors, game studios such as Bigtime Gaming, Microgaming, Spadegaming and PG Soft, and any external links you follow from our platform operate under their own privacy terms. We are not responsible for the data practices of those third-party services once you leave our platform environment.

ACTIONS AVAILABLE TO YOU

Review, Correct and Request Your Data

You have practical options under this policy, and we have built the account area to make them straightforward to use. If you want to review the personal information held against your account — name, contact details, transaction history — open the account settings page when you are signed in. The fields shown there reflect what we currently hold. If something is incorrect, you can submit a correction request through our support channel; we will confirm receipt and act on it within the timeframe our support team publishes. You can also ask us what categories of data we hold about you, request that outdated records be updated, or raise a question about how a specific piece of information is being used. Requests related to payment records — for example, a bKash or Nagad deposit log — should include the transaction date and the account wallet number you used, so we can locate the exact record quickly. If you want to close your account, contact support directly; we will explain which data we are required to retain by applicable rules and which we can remove.

  • Review Your Records

    Open the account settings page while signed in to see the personal and transaction data currently held. The information shown there is live and reflects your actual account state at that moment.

  • Correct Account Details

    If any detail is inaccurate — a name spelling, a contact number or a linked wallet reference — raise a correction request through our support channel. Include the field name and the correct value so we can process it without delay.

  • Ask a Data Question

    You can ask us at any time what categories of data we hold, why we hold them and who they may be shared with. We will respond through the same channel you use to contact us, with a plain-language answer.

  • Request Account Closure

    Contact support to begin the account closure process. We will confirm which records are subject to mandatory retention under applicable rules and arrange removal of the rest in line with our data schedule.

REACH OUR PRIVACY TEAM

Contact Routes for Policy Questions

If you have a question about this policy, need to raise a data request or want to understand how a specific transaction record is handled, use one of the contact routes published on our platform. We do not invent response times here — check the support page for the current handling information we publish.

  • Live Chat

    Open the live chat widget from any page on the platform. Describe your privacy question or data request clearly, including your account reference if relevant. This is the fastest route for account-linked queries.

  • Email Support

    Send a written request to the support email address listed on our contact page. For data correction or account closure requests, include your registered contact detail and the specific record or field you are querying.

  • Account Help Centre

    The Help Centre section of your signed-in account area contains published guidance on data requests, transaction records and how to raise a formal query. Start there if you want to understand the process before contacting the team directly.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply standard technical measures to protect the personal and transaction data held in your account. This covers how we store data, how long we keep it, what cookies we set and how we handle access to your records internally.

  • Data Storage and Retention

    Account data is stored on secured servers and retained for as long as your account is active or as required by applicable rules in the jurisdictions we operate in. When a retention period ends, we delete or anonymise the data in line with our internal schedule.

  • Cookies and Session Tracking

    We use cookies to keep you signed in across pages, remember your account preferences and measure how the lobby is used in aggregate. You can adjust cookie preferences through your browser settings. Disabling certain cookies may affect how account features function during your session.

  • Account Security Measures

    Access to your account is protected by the credentials you set at registration. We recommend using a strong, unique password and reviewing any login alerts that appear in your account notification area. If you suspect unauthorised access, contact support immediately through the live chat or email route.

  • Policy Updates and Notification

    When we update this privacy policy in a way that affects your rights, we will publish the revised version at this URL and note the update date at the top of the page. Continuing to use your account after a published update means you have seen the revised terms.

COMMON POLICY QUESTIONS

Privacy Policy Questions Answered

These are the questions we hear most from people reading this policy. Each answer is specific to how 88zt handles data — not a generic summary.

What personal data does 88zt collect when I register?

We collect the name, contact details and login credentials you submit at registration. We also gather device and session data automatically as you navigate the platform. No additional data is collected unless you submit it yourself, for example through a support query or a payment step.

Are my bKash, Nagad or Rocket transaction records stored?

Yes. Every deposit and withdrawal processed through bKash, Nagad or Rocket generates a record tied to your account. You can view your transaction history from the signed-in account dashboard. These records are retained for operational and compliance purposes for as long as applicable rules require.

Can I see all the data 88zt holds about me?

Open your account settings page to see your profile data and transaction history directly. For a broader data summary or a formal data access request, contact our support team via live chat or email. We will confirm what categories of information we hold and provide them in a readable format.

How do I correct incorrect information in my account?

Go to account settings and update any field you can edit directly. For fields that require verification to change — such as a linked wallet number or registered contact detail — raise a correction request through our support channel. Include the current value and the correct replacement so we can locate and update the record.

Does 88zt share my data with the game studios?

Game studios such as Bigtime Gaming, Microgaming, Spadegaming and PG Soft supply game content to our lobby. They do not receive your personal account data. Each studio operates under its own terms for any data it collects within the game client itself, which is separate from your 88zt account record.

Who do I contact if I have a complaint about how my data was handled?

Contact our support team first — through live chat or the support email on our contact page — with a clear description of your concern. We aim to acknowledge and respond through the same channel. If the issue relates to a specific transaction, include the date and the payment method you used so we can locate the record quickly.